Executive Summary
CVE-2026-115973 is a weak password recovery vulnerability in FaveoSuite Faveo Helpdesk 2.0.3. The affected code is ForgotPasswordController::sendResetLinkEmail and PasswordController::reset in app/Http/Controllers/Auth/ForgotPasswordController.php.
CVSS Score: 7.3 (High)
Vulnerability Details
| Field | Value |
|---|---|
| CVE ID | CVE-2026-115973 |
| CVSS Score | 7.3 (High) |
| Weakness Class | Weak password recovery mechanism |
| Published | 2026-10-24 |
Impact
Weaknesses in a password recovery flow can allow account takeover, including of helpdesk agent and administrator accounts. Helpdesk systems commonly hold customer data and internal ticket history, so a compromised account can expose sensitive information.
Remediation
- Check the Faveo project for a fixed release and upgrade when available.
- Restrict access to the helpdesk login and recovery pages, for example by VPN or IP allowlist.
- Enforce MFA on privileged accounts.
- Monitor logs for unusual password reset requests.